Inspiring Stories From Cultural Leaders

Alexandra Ostler Alexandra Ostler

New World Symphony: Why Digital Innovation Was The Key To Deepening Connections With Their Community

Discover how New World Symphony (NWS), based in the iconic Frank Gehry-designed New World Center, is redefining audience engagement through digital innovation. By partnering with InstantEncore, NWS launched a custom mobile app integrated with Tessitura to deliver seamless ticketing, real-time push notifications, and exclusive content. Learn how NWS uses technology to expand access with Mobile Wallcasts and plans to create live donor recognition at Wallcast performances starting in 2025. Transforming each performance into a lasting connection, NWS demonstrates how thoughtful technology can deepen community ties and enhance the concert experience.

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