The Power of Convenience: How Broadway At The Eccles Expands Patron Engagement With Redeemable Tickets

In August of 2020, Broadway At The Eccles asked if we could create a new feature for their mobile app. Prior to the COVID lockdown, their subscribers received printed vouchers for parking and complimentary water. Broadway at the Eccles needed a way to deliver digital vouchers within the app and measure their use. This inspired us to add Redeemable Tickets to Appscension’s features integrated with Tessitura®.

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Touchless Revolution: How Mirvish Uses Their Mobile App and Digital Program Books to Create a Touchless Theatre Experience

In January 2021, Mirvish Productions launched their mobile app powered by Appscension with Tessitura™ integration. In September of that year, Mirvish introduced audiences to its first digital program book powered by InsideGuide - a new platform for building and distributing digital program parts created by InstantEncore at the behest of Mirvish. By May 2023, the Mirvish app was installed on 89,298 devices with their digital program books receiving 89,248 total monthly unique viewers. How did they do it?

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Transforming Visitor Experiences - How Thanksgiving Point's Mobile App Revolutionized Engagement to Enhance Guest Experiences

Between April 2022 and March 2023, Thanksgiving Point's mobile app underwent a remarkable transformation, from an underutilized ticketing platform to a feature-rich and highly popular application. With a redesigned interface and added interactive elements, the app witnessed a significant increase in users. We recently talked with Spencer Gregory, Email Marketing Manager for Thanksgiving Point Institute, to learn why they reinvented their app and how they attracted over 25,000 new users in one year.

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How Tennessee Performing Arts Center’s Mobile App Became Their Primary Method for Delivering Tickets

The Tennessee Performing Arts Center mobile app TPAC Concierge recently celebrated its sixth anniversary. While some apps may wane over time, this one has really hit its stride. How? They focused on promoting the app as the primary method for ticket delivery.

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Using InsideGuide For More Than Digital Program Books - Part One: Newsletters with Livermore Valley Arts

Our client partners have shown us that InsideGuide is a mobile-first publishing platform with uses beyond digital programs. For the first of this two-part series, we talked with Andrew Kracht, Marketing Manager for Livermore Valley Arts. In Summer 2022, Livermore Valley Arts used InsideGuide to send their quarterly member newsletter.

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How The Rady Shell Launched Its Inaugural Season With Digital Tickets

Shortly before the venue opened for its inaugural season in August 2021, the Rady Shell at Jacobs Park launched a mobile app to encourage patrons to use digital tickets delivered to their mobile devices. By the end of the first season, the Shell’s app became the primary method for patrons to access their tickets.

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