Discover how New World Symphony (NWS), based in the iconic Frank Gehry-designed New World Center, is redefining audience engagement through digital innovation. By partnering with InstantEncore, NWS launched a custom mobile app integrated with Tessitura to deliver seamless ticketing, real-time push notifications, and exclusive content. Learn how NWS uses technology to expand access with Mobile Wallcasts and plans to create live donor recognition at Wallcast performances starting in 2025. Transforming each performance into a lasting connection, NWS demonstrates how thoughtful technology can deepen community ties and enhance the concert experience.

At Tennessee Performing Arts Center (TPAC), innovation meets community. With InstantEncore’s custom-branded, Tessitura-integrated app, TPAC has transformed operations, replacing printed tickets with a seamless digital solution. From cutting down labor costs to creating real-time connections through push notifications, the app has revolutionized how they engage with their audience.

In August of 2020, Broadway At The Eccles asked if we could create a new feature for their mobile app. Prior to the COVID lockdown, their subscribers received printed vouchers for parking and complimentary water. Broadway at the Eccles needed a way to deliver digital vouchers within the app and measure their use. This inspired us to add Redeemable Tickets to Appscension’s features integrated with Tessitura®.

The Tennessee Performing Arts Center mobile app TPAC Concierge recently celebrated its sixth anniversary. While some apps may wane over time, this one has really hit its stride. How? They focused on promoting the app as the primary method for ticket delivery.